Please refer to the table below for penalties regarding the following violations:
| Violation | Severity | First Violation | Second Violation | Third Violation |
| Failure to respond to buyer inquiries | Minor | Cancellation of Sale with a Penalty fee of 20% | Cancellation of Sale with a Penalty fee of 20% | Cancellation of Sale with a Penalty fee of 20% |
| Late shipment of tickets - 1 week before show or as stated on event page. | Major | Warning | Deduction of 10% off seller's profits | Deduction of 15% off seller's profits |
| Repeated cancellation of orders | Major | Suspension of account for 30 days with a penalty of 20% | Suspension of account for 30 days with a penalty of 20% | Termination of account |
| Failure to ship tickets on time for high-demand events 1 week before the show or as stated on the event page. |
Major | Warning | Deduction of 10% off seller's profits | Deduction of 15% off seller's profits |
| Selling duplicate tickets | Major | Delist tickets with a 20% Penalty of total sales | Delist tickets with a 30% Penalty of total sales | Delist tickets with a 50% Penalty of total sales |
| Failure to deliver valid tickets/Providing fraudulent tickets | Major | A fixed penalty of 110% of sales plus any costs incurred by Tixbite during the investigation and resolution process. | A fixed penalty of 110% of sales plus any costs incurred by Tixbite during the investigation and resolution process. | Termination of account |
| Falsifying ticket information or price | Major | A fixed penalty of 110% of sales plus any costs incurred by Tixbite during the investigation and resolution process. | Termination of account |